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Handling PII Data

Overview

In compliance with the Digital Personal Data Protection (DPDP) Act, Nimbbl has implemented robust personal information masking and encryption across its API responses and system logs. These enhancements are designed to strengthen customer data privacy and ensure secure handling of sensitive information in your integrations.

PII Data Masking

Sensitive fields (e.g., name, email, phone, UPI, card, address) are now masked by default in:

  • API responses
  • Webhook payloads
  • Command Center views/downloads
  • System logs

PII Data Encryption

All personal data is encrypted:

  • In transit
  • At rest
  • Across internal services

PII Data

FieldExample (Before Masking)Example (After Masking)
First Name/Last Name
/ UPI Holder/ Card holder
Diana PrinceD**** P*****
Mobile Number+91 9876543210+91 ******3210
Email[email protected]wo*********[email protected]
Address (e.g. Street)123 Main Street1** M*** S*****
Address LandmarkOpposite Magic MountainO******* M**** M*******
Address AreaElyriaEl****
Address CityAtlantisAt*****
Address StateMaharashtraMaharashtra
Address CountryIndiaIndia
Pincode10038910****
UPI ID91111111111@superyes91*******11@superyes
Card Number4111 1111 1111 1111XXXX XXXX XXXX 1111
Account Number123456789012********9012
Expiry12/2025XX/XXXX
CVV123XXX
IFSC CodeUTIB00047UTIB***47
PANBXXPD8601CBXX******C

API Endpoints

The following APIs will now return masked PII:

MethodEndpoint
GET/api/v3/order
PATCH/api/v3/order
GET/api/v3/transaction-enquiry
POST/api/v3/validate-vpa
GET/api/v3/payment-modes
GET/api/v3/addresses
PATCH/api/v3/addresses
POST/api/v3/addresses

Want Unmasked PII?

If your integration flow depends on full PII (for example, for user KYC, compliance, reconciliation):

You have two secure options:

ScenarioAction Required
You need unmasked PII via webhook/callbackUse encrypted webhooks/callbacks to receive unmasked PII securely
You need unmasked PII via APIUse Transaction Enquiry API from your server to fetch unmasked PII securely
NOTE

In case you require access to unmasked PII for a specific customer, particularly in relation to a suspected fraudulent activity, please reach out to us via email.

IMPORTANT

You are legally responsible for securing and storing unmasked PII in compliance with the DPDP Act.

Need Help?

If you need support adapting your integration or securing PII storage.

Email us at [email protected] or contact your dedicated account manager.