Partners are organizations that onboard and manage multiple merchants on the Nimbbl platform. If you are a partner user, this section covers the features and workflows that are specific to your experience in Command Center. For everything else — transactions, refunds, settlements, orders, and payment configuration — you use the same Command Center as merchants, and those features are documented in the main Command Center docs.
What You Can Do as a Partner
Manage Your Team
Add partner users, assign partner-specific roles, and control which merchants each team member can access. Partner roles are separate from merchant roles and are designed for organizations that operate across multiple merchant accounts.
Use Command Center
Partners use the same Command Center features as merchants for day-to-day operations. You can search orders, view payments, process refunds, and create payment links — all documented in the main Command Center sections.
As a partner, you will see a merchant filter on most Command Center pages. Use this filter to scope the data you see to a specific merchant or view data across all your merchants. Merchant users do not see this filter.
Manage Merchant Users
You can also create merchant-level users from the same People page by selecting Merchant as the user type. Merchant users are assigned merchant roles (Owner, Manager, Agent, Viewer) and scoped to specific sub-merchants. For details on merchant roles, see the Manage People docs.
Merchant creation and management, along with a dedicated Partner Organization profile, are planned for a future release.