Product Configuration
Product configuration controls whether an offer applies to all products in the cart or only to specific products. You set this in the Setup tab when you create an offer or edit one. This page explains the configuration options and product-level rules.
Configuration Options at a Glance
| Configuration | Description | Use Case |
|---|---|---|
| All products | Offer applies to the order regardless of cart contents | Site-wide promotions, general cashbacks |
| Specific products | Offer applies only when the cart contains selected SKUs | Product-specific promotions |
| Line-item configuration | Different offer values per SKU | Tiered discounts, per-product cashbacks |
All Products
Toggle Apply to all products on. The offer evaluates against the order total without checking individual SKUs. Use this for broad promotions that should apply regardless of what the customer is buying.
Specific Products
When you turn off the "all products" toggle, you target specific products by SKU.
Adding Products
Add products by searching or entering SKU identifiers. You must select at least one product. Only orders containing at least one matching SKU are eligible for the offer.
Product-Level Constraints
For each product you add, you can optionally set:
- Minimum amount -- the line-item total for this SKU must be at least this amount.
- Maximum amount -- the line-item total for this SKU must not exceed this amount (0 = no limit).
- Minimum quantity -- the customer must purchase at least this many units.
- Maximum quantity -- the customer cannot purchase more than this many units (0 = no limit).
All constraints must be satisfied for the product to be eligible. If any constraint fails, the offer does not apply to that product.
Line-Item Offer Configuration
When the offer's application level is set to line items (configured in the Details tab), you can assign different offer values per SKU. Instead of a single offer value at the order level, each product can have its own construct and value.
When to Use Line-Item Configuration
Use line-item configuration when you want different discount percentages or cashback amounts for different products. For example, 15% off electronics and 10% off accessories within the same offer.
How it Works
- The offer-level value is set to 0.
- Each product in the Setup tab has its own construct (percentage or flat) and value.
- At checkout, the system evaluates each line item separately and applies the configured value per SKU.
Line-item configuration requires specific products (the "all products" toggle must be off).
How Product Configuration Affects Eligibility
At checkout, the cart contents are matched against the offer's product configuration. For all-products offers, the check passes automatically. For specific-products offers, at least one SKU must match and all product-level constraints must be satisfied. For the complete eligibility picture, see Eligibility And Validation.